Completed
The scheduled maintenance has been completed.
Posted Aug 16, 2026 - 17:00 UTC
Update
Our engineering team has resolved the issue and is currently monitoring the system to ensure stability. Maintenance activities are still ongoing.
Posted Aug 16, 2026 - 09:29 UTC
Update
We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore service as quickly as possible.
Next update within the next 30 minutes
Posted Aug 16, 2026 - 09:21 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 16, 2026 - 07:01 UTC
Scheduled
As part of our ongoing commitment to service reliability and continuous improvement, we will be performing scheduled maintenance on our cloud platform during the maintenance window noted below. Customers might experience momentary service disruption during this window. No action is required on your part.
**Impact to IPsec Services**
During this maintenance window IPsec services will undergo a controlled restart. During the restart, IPsec redundancy may be triggered, causing traffic to fail over to the secondary tunnel. A momentary service disruption may be experienced during the failover process, No action is required on your part.
**Maintenance window: August 16, 2026, 07:00–17:00 UTC**
Posted Aug 13, 2026 - 12:06 UTC
This scheduled maintenance affected: General Core Services (Authentication, Management Console, Admin API, User Portal), Northern Virginia - 1, USA (ZTNA, SWG, CASB), Northern Virginia - 2, USA (ZTNA, SWG, CASB), Northern California, USA (ZTNA, SWG, CASB), Iowa, USA (ZTNA, SWG, CASB), Texas, USA (ZTNA, SWG, CASB), Oregon, USA (ZTNA, SWG, CASB), Frankfurt, Germany (ZTNA, SWG, CASB), Hong Kong, China (ZTNA, SWG, CASB), Jakarta, Indonesia (ZTNA, SWG, CASB), London, United Kingdom (ZTNA, SWG, CASB), Mumbai, India (ZTNA, SWG, CASB), Hyderabad, India (ZTNA, SWG, CASB), Sao Paulo, Brazil (ZTNA, SWG, CASB), Seoul, South Korea (ZTNA, SWG, CASB), Capetown, South Africa (ZTNA, SWG, CASB), Zaragoza, Spain (ZTNA, SWG, CASB), Sydney, Australia (ZTNA, SWG, CASB), Melbourne, Australia (ZTNA, SWG, CASB), Tokyo, Japan (ZTNA, SWG, CASB), Toronto, Canada (ZTNA, SWG, CASB), Abu Dhabi, UAE (ZTNA, SWG, CASB), Tel Aviv, Israel (ZTNA, SWG, CASB), Singapore, Malaysia (ZTNA, SWG, CASB), Milan, Italy (ZTNA, SWG, CASB), Paris, France (ZTNA, SWG, CASB), Stockholm, Sweden (ZTNA, SWG, CASB), Santiago, Chile (ZTNA, SWG, CASB), Montreal, Canada (ZTNA, SWG, CASB), Cardiff, United Kingdom (ZTNA, SWG, CASB), Groningen, Netherlands (ZTNA, SWG, CASB), Warsaw, Poland (ZTNA, SWG, CASB), Taichung, Taiwan (ZTNA, SWG, CASB), Auckland, New Zealand North (ZTNA, SWG, CASB), Mexico City, Mexico (ZTNA, SWG, CASB), Zurich, Switzerland (ZTNA, SWG, CASB), and Saudi Arabia, Dammam (ZTNA, SWG, CASB).